Privacy Statement

J.P. Gheerardyn, violin maker-luthier, located at Zandstraat 599, 8200 Bruges (St. Andries), Belgium, Europe, is responsible for the processing of personal data as set out in this privacy statement. Contact details: https://www.artisanviolins.com

Zandstraat 599 - 8200 Bruges (St. Andries), Belgium, Europe.

Tel. +32 (0) 477 491101 J.P. Gheerardyn, violin maker-luthier is the Data Protection Officer for J.P. Gheerardyn, violin maker-luthier.

He can be reached via the contact page in the menu of this website.

Personal data we process.

J.P. Gheerardyn, violin maker-luthier, processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:                                                                                                                                                           - First and last name;                                                                                                                                         - Address;                                                                                                                                                             - Telephone number;                                                                                                                                         - Email address;                                                                                                                                                   - IP address;                                                                                                                                                         - Information about your activities on our website;                                                                                     - Bank details for purchases of goods.

Special and/or sensitive personal data that we process.

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore encourage parents to be involved in their children's online activities to prevent data about children being collected without parental consent. If you believe we have collected personal data about a minor without consent, please contact us via the contact page in the menu of this website, and we will delete this information.

For what purpose and on what basis do we process personal data?

J.P. Gheerardyn, violin maker-luthier processes your personal data for the following purposes:       - to prepare orders and invoices. This is a legal obligation;                                                                       - to have the purchased goods delivered to your address (or the address you provided);                 - to handle everything necessary for the sale and payment of the goods you purchased;               - to be able to call or email you if this is necessary to provide our services;                                         - to deliver goods and services to you;                                                                                                           - to send you information about the purchased goods;                                                                             - to send you answers to your questions;                                                                                                       - to notify you when the instrument's rental period has expired.                                                             - J.P. Gheerardyn, violin maker-luthier retains your personal data if we are legally obligated              to do so, such as data we need for our tax return;                                                                                   - to inform you about changes made to the website and to (sporadically) send you advertising.

How long we retain personal data.

J.P. Gheerardyn, violin maker-luthier, does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Invoices are retained for 7 years (legal requirement), and customer email addresses, postal addresses, and telephone numbers are retained for as long as necessary, for example, in connection with rental agreements, 2 years if I no longer hear from customers, or until the customer requests deletion.

Sharing personal data with third parties.

The personal data will only be shared (if applicable) with my hosting company, Combell nv, Skaldenstraat 121, 9042 Ghent, Belgium, for the purpose of processing payments when purchasing goods online.

Cookies, or similar technologies, that we use.

J.P. Gheerardyn, violin maker-luthier, uses only technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical processing of the website and your ease of use. They ensure that the website works properly and remembers your preferences, for example. They also allow us to optimize our website. You can opt out of cookies by configuring your internet browser to no longer store them. You can also delete all previously stored information through your browser settings.

Access, modify, or delete data.

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by J.P. Gheerardyn, violin maker-luthier, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you specify. You can submit a request for access, correction, deletion, or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, via the contact form in the menu of this website. To verify that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please redact your passport photo, MRZ (machine readable zone, the strip with numbers on your passport), passport number, national registration number, and place and date of birth. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

J.P. Gheerardyn, violin maker-luthier, would also like to inform you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link:

https://www.belgium.be/nl/justitie/privacy/bescherming_persoonsgegevens.

How we protect your personal data.

J.P. Gheerardyn, violin maker-luthier, takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if there are indications of misuse, please contact us via the contact section in the menu of this website. J.P. Gheerardyn, violin maker-luthier, does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We have a data processing agreement with the companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.

J.P. Gheerardyn, violin maker-luthier remains responsible for these processing operations.

The Controller's subcontractors are:

Webnode AG (online store system);

Shipping company;

Google Analytics (website analytics);

These Rules enter into force on November 4, 2025.